About My Victorian Heart
The most important thing to know is that you, our beloved customers, are the most important part of My Victorian Heart. We put our heart's best into every order and want you to have a happy experience here.
We promptly initiate processing and ship orders placed by 12 noon EST in 1 business day or they ship the next day. We quickly respond to your messages and also have live chat support. We are here and always glad to help you. All orders are thoughtfully packaged. Read our Shipping Policy here.
We are a family-owned, small business. We are parents and our youngest are twins in college. We are also grandparents and dog parents.
We have a combined 30+ years of hotel ownership and management, legal and accounting career experience. Kimberly has 20+ years of ecommerce experience and a great love for collecting, sewing, arts and crafts. Her work in the circuit courts and legal field paired with her husband and partner's hospitality and accounting career instilled in us a sincere customer service ethic and desire to help people. We are online only and located in beautiful, historic St. Augustine, Florida.
My Victorian Heart was inspired by Kimberly's love of the Victorian era and antique postcards. She creates and curates for My Victorian Heart. This is her dream and chance to give back to people--to provide a heartfelt giving experience, tools to inspire creativity and joy to people. Kimberly enjoys sharing these gifts from the past and her heart's work. Visit the MVH blog here for more about the inspiration behind My Victorian Heart.
We hope you find something here that inspires you.
Thank you for visiting My Victorian Heart xoxo